Users outside Thailand
When I visit your Site, what personally identifiable information do you gather about me, and with whom do you share it?
One of the basic principles we have followed in designing this Site is that we ask for only the personally identifiable information we need to provide the service you have requested and to operate the Site. As a result, the answer to this question depends almost entirely on how you choose to make use of our Site. In order to fully utilize the Site, you will be required to register by providing certain nonpublic personally identifiable information, including without limitation your name, email address and phone number. Please note the Exceptions section below, which describes other circumstances in which we may use and/or disclose your personally identifiable information. By way of example, you currently may provide information in the following circumstances:
Customer Service Inquiries & E-warranty Service
Name and email address are necessary to provide this service, in addition to any other personal information you provide in your email to us so that our representatives can assist you.
You may request that information be sent via email to you or a friend. The email address you provide will be used to send the information to.
What about feedback, comments and similar information I provide through interactive portions of the Site?
Certain portions of the Site may permit you to voluntarily provide feedback, comments or input such as tips, advice, product opinions and the like. These portions include Contact Us, E-warranty, Survey and the like. As part of this input, you may be asked to provide your name, state or other personal information along with the other information. All these information may be stored by us. We may use it for our other marketing and business activities. However, Simmons may choose not to use the information you submit. Also, we may edit your comments (including deleting sentences or words even if it may somewhat change the nature of your comments) for both format and content. You will not be notified if your information will or will not be used, or if your information is modified.